Returns are accepted within 30 days of receipt of your order. TrulyLegend will reimburse the individual the full cost of the item if the product is returned because it was shipped to you in error, has not been worn, used, or damaged.
In addition, if the merchandise was shipped to you in error or arrived damaged or defective, we will pay normal ground freight for the return. Please call or email (see below) prior to returning the merchandise to obtain shipping information.
No refunds will be issued for custom printed merchandise that was approved for production unless damaged upon receipt.
Please enclose a copy of the original packing slip with the return, indicating on the reverse of the packing slip the reason for the return or the exchange requested. If you do not have the original packing slip, please include your order number. Please ship your returned package via a trackable shipping method.
Call or email us prior to sending us the merchandise at:
Phone: 629-777-5640 Email: firstname.lastname@example.org
No credit will be issued for unauthorized returns. Sorry, no C.O.D. returns will be accepted.
Please send all returns to:
1517 Hunt Club Blvd, Suite 200
Gallatin, TN 37066